S.F. Bay Area continues to struggle in transition from industrial to information economy amid choking traffic

“Beat L.A.” is a familiar refrain in Bay Area sports, but it now appears Northern California is on its way to being a rival for Southern California in an unwelcome fashion: traffic jams.Residents in the Bay Area have become discouraged about the heavy traffic in the region, with a dramatically expanding number of them indicating that traffic is worse than a year ago amid a huge surge in the local economy, a new poll released Friday by the Bay Area Council suggests.”Bay Area residents are frustrated about traffic,” said Ruth Bernstein, senior principal with EMC Research, a firm that conducts market and opinion research. “It’s harder for them to get around. We definitely are seeing a backlash against the economic boom.”

Source: Bay Area traffic ignites backlash against boom, new poll suggests – San Jose Mercury News

The crisis of too many cars deepens in the San Francisco Bay Area as does the paradox of one of the world’s leading information tech centers ushering in an information age economy still mired in Industrial Age rush hour commute traffic. Traffic that’s completely unnecessary given the information and communications technology Silicon Valley companies innovated that allows knowledge work to be done where people live. It’s a head scratching situation that makes one think the region is trapped in a time warp with the calendar reading 1966 instead of 2016.

Report: Housing costs, traffic congestion motivate workers to seek balance beyond Silicon Valley

In another sign that Silicon Valley isn’t as gilded as it once was, more tech workers want to leave, according to the Woo data. Almost 30 percent of Bay Area workers surveyed in the first quarter indicated they wanted to relocate, compared with 22 percent in the quarter before. New York was highest in demand.There are a number of growing tech hot spots outside Silicon Valley, May said, most of which have a lower cost of living. And that ties into the fact that people surveyed are putting a greater emphasis on work-life balance. “People are changing their priorities,” he said.There’s evidence the exodus away from Silicon Valley has started already. In 2014 more people left Silicon Valley than moved in, for the first time since 2011, according to a study by the Silicon Valley Competitiveness and Innovation Project. More than 7,500 residents hit the road, the study found. The researchers blamed quality of life issues such as skyrocketing housing prices and increasing traffic congestion.

Source: Tech workers lower salary expectations amid economic uncertainty – San Jose Mercury News

It’s time for Silicon Valley to progress to the Information Age — using the information and communications technology it innovated — and out of the Industrial Age model of centralized commuter offices and mega corporate campuses. This technology now allows information workers to do the same work they do in Silicon Valley in the cloud. That way, they can skip the daily commute and live where housing is more affordable.

25 years later, traffic paradox continues to bedevil SF Bay Area

A quarter of a century ago, I witnessed firsthand the emergence of a robust information and communications technology (ICT) industry in Silicon Valley and the San Francisco Bay Area. Many of these companies were spawned by the then relatively young personal computer revolution that was making ICT portable and far more accessible.

Companies in the bustling region developed software that enabled tasks that were traditionally done on paper in centralized office settings to be performed on these microcomputers at a time when computer automated design and desktop publishing were the hot apps of the day. Other companies made fascinating devices called modems that made it possible to send work done on these innovative small computers to other computers, regardless of where they were located.

I saw the potential of the emerging ICT to alleviate one of the regions worst problems: suffocating, time sucking traffic congestion. I wrote an opinion piece published in March of 1991 in the San Jose Mercury News advocating widespread adoption of telecommuting using the new ICT tools as a solution.

Here it is 2016 and the situation that existed in 1991 is virtually unchanged. The region continues to paradoxically choke on traffic even though its leading companies innovated a way out of it many years ago.

Facebook’s 10-Mile, $10,000 Solution to Workers’ Long Commutes | Boomtown | News Fix | KQED News

We know all about the legions of tech workers who live in fun, urbane San Francisco and commute to work in Silicon Valley. They’ve been blamed for driving up rents in the city. And the luxury buses that carry them to and from Google, Apple, Yahoo and other tech campuses have been likened to “spaceships on which our alien overlords have landed” to rule over the locals.Now, one big Silicon Valley company is trying to get its employees to move closer to work. Facebook is offering payments of $10,000 and up to workers who relocate to within 10 miles of its main campus, just off Highway 84 at the western end of the Dumbarton Bridge.


Source: Facebook’s 10-Mile, $10,000 Solution to Workers’ Long Commutes | Boomtown | News Fix | KQED News

Wouldn’t it be far easier and less costly to both Facebook and its employees to simply go virtual to end the time wasting three hour daily commutes endured by staff living in San Francisco? And do employees really need to be sitting in a cubicle to do their jobs and have co-located face time collaboration Monday through Friday?

The irony here is these Silicon Valley companies innovated information technology tools that erase time and distance in business communication and collaboration, yet remain mired in the pre-information, Industrial Age economy where knowledge work is centralized in commute-in offices. Those tools enable collaboration without the commute.

Another option Facebook should consider along with other Silicon Valley companies is bringing the work closer to the workers by using on demand “office as a service” providers in San Francisco and elsewhere instead of building massive commuter campuses and deploying bus fleets to bring the workers to the work.

How Silicon Valley Made Big City Housing The Cause of and Solution To Inequality (In 9 Visuals) | Gregory Ferenstein | LinkedIn

The alternative (California’s current solution) is commuting, as tech companies and their tens of thousands of employees are scattered throughout the peninsula, forced to find shelter anywhere they can. The Bay Area suffers from one of the worst commutes in the country. For decades, Silicon Valley’s suburbs have refused to accommodate high-rise apartments for tech workers and their massive campuses, which have slowly been pushed up north, from San Jose to San Francisco.

Source: How Silicon Valley Made Big City Housing The Cause of and Solution To Inequality (In 9 Visuals) | Gregory Ferenstein | LinkedIn

This article proposes the construction of high density, hi-rise housing in the San Francisco Bay Area and Silicon Valley to alleviate the high cost of shuttling people to and from their homes and centralized commuter offices (CCOs). The problem is it’s based on Industrial Age thinking updated for the 21st century that promotes the false notion that knowledge and creative workers needs to be physically co-located daily in order to collaborate and be productive.

Is that really true? Couldn’t they easily use the information and communications technologies these Bay Area companies innovate to collaborate without the commute by moving bytes, not their bodies? That way people could skip the commute and work in home offices or co-working spaces in their communities. That’s an obvious and much lower cost solution to the traffic congestion that’s strangling the Bay Area. Colleagues could still get together for team building and in-person collaboration. But as needed and on their own schedules and not 8-5, Monday through Friday.

Silicon Valley stuck in the Industrial Age

“I think back to the situation when Yahoo disbanded telecommuting,” Allen says. “Marissa Mayer caught a lot of flak for that. I’ve been doing research on flex-work arrangements and work family issues for many years and knew it was not a panacea for individuals to better manage work and family lives.”Other tech giants, such as Google, have moved away from work-from-home policies in favor of creating sometimes quirky but amenity-rich campuses where employees are likely to strike up conversations, Allen says.

Taking this principle to its logical conclusion, the ideal would be for staff to reside on campus as many did in college. Then there would be time for even more conversation over dinner and breakfast instead of getting onto buses and into cars twice a day in the Bay Area’s notoriously congested freeways to shuttle back and forth to home. But most knowledge and information-based organizations still operate today in the Industrial Age model where their members split their lives between the office and home in a distant community. Is all that time spent commuting really worth the daily face time and opportunity for spontaneous conversation that can also take place with a phone call or teleconference? Or is the opportunity for co-located conversation being offered up as a pretext and justification to hang onto the Industrial Age way of working in centralized commuter offices?

Carol Sladek, a partner and work/life consulting leader at Aon Hewitt, says the journal article shines a light on one of telecommuting’s most difficult aspects: the difficulty in measuring outcomes.

Substitute knowledge work for telecommuting in this sentence and the challenge remains the same. Telecommuting is irrelevant. As suggested elsewhere in the article, the real challenge is managing knowledge workers relative to desired outcomes. That remains the same regardless of where people work.

Source: Human Resource Executive Online | Telecommuting, by the Numbers