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Trump Versus Telework: Federal Policy Retraction Will Cost Government Millions

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Last week, the Washington Post reported that “President Trump’s government is scaling [telework] back in multiple agencies on the theory that a fanny in the seat prevents the kind of slacking off that can happen when no one’s watching.”

Source: Trump Versus Telework: Federal Policy Retraction Will Cost Government Millions

What we’re seeing is a clash between the traditional definition of knowledge work – seated in a chair in a centralized commuter office (CCO) after taking a vehicle to work – and the inherent constrained capacity of 20th century transportation systems in metro areas to accommodate that mode of working.

Organizations can insist all they want that knowledge work can only be performed in CCOs 8-5, Monday-Friday. But roads and highways are fixed, limited real estate that cannot flex to accommodate all the rush hour transportation demand that generates. The result is crippling traffic congestion, a giant time suck and numerous adverse effects on organizations and knowledge workers.

In the 21st century, information and communications technology replaces the pavement and the vehicle to bring knowledge work to the knowledge worker. We need to adjust our thinking and expectations.

To reduce commute transportation demand and further its climate goals, California should tap pension funds to support advanced telecommunications infrastructure

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California Governor Gavin Newsom recently issued an executive order directing the state Department of Finance to create a Climate Investment Framework. The order notes that while the state has established an ambitious goal of reducing greenhouse gas emissions 40 percent below 1990 levels by 2030, emissions from automobiles and other forms of transportation remain a “stubborn driver” of emissions. The order further directs the State Transportation Agency to reduce transportation-based emissions by reducing vehicle miles traveled by bringing jobs and housing in closer proximity and to “encourage people to shift from cars to other modes of transportation.” The order also calls for the state to leverage its $700 billion pension investment portfolio and assets to advance California’s climate leadership.

Placing jobs and housing in closer proximity has historically proven to be difficult to achieve in California given local governments have much more direct jurisdiction over land use planning than the state. A better approach would be to leverage pension funds to support regional projects by local governments to build much needed modern fiber optic telecommunications infrastructure. Pension funds the patient capital needed for long term investments such as infrastructure. This strategy would reduce commute transportation demand by better connecting California communities and allowing office workers to more easily work from their homes and co-working centers instead of piling onto freeways daily and spewing vehicular emissions. It’s particularly timely as the state’s high housing prices in metro areas drive lengthening commutes as people seek affordable homes often located at the edges of metro areas and beyond. This is where advanced telecommunications infrastructure tends to be the weakest but provides the greatest benefit.

History will judge Frances Cairncross’s predicted “death of distance” correct

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The irony of America’s tech-fueled brain drain is that the internet should have freed us from location-based employment and helped disperse high-skilled tech workers. In her 1997 book The Death of Distance, British economist Frances Cairncross heralded the ways that digital technologies, particularly the internet and mobile phones, were “killing location” and “loosening the grip of geography.” For Cairncross, one of the many implications of ubiquitous internet access was that “companies will have more freedom to locate a service where their key staff want to live, rather than near its market” and employees “will gain more freedom to live far from their employers.” Reality proved far messier.

Cairncross says she “misjudged” the extent to which concentrated labor markets matter in the knowledge economy, because they provide an available pool of specialized skills and other agglomeration benefits. So rather than decentralizing the American labor pool, the rise of the internet and digital technologies had the opposite effect: It accelerated its concentration. The face of this change is the San Francisco Bay Area, which consistently ranks as one of the most congested and expensive regions in the US. But a similar scenario is playing out in Denver, Boston, Seattle, and other major tech-driven metro areas.

Source: How Smaller Cities Are Luring High-Tech Talent | WIRED

Despite her misgivings, I believe history will ultimately prove Cairncross correct. Knowledge work is currently in transition between the centralized Industrial Age when the automobile and high speed highways made it possible for office workers to work daily in communities far from their homes to an emerging decentralized “work anywhere” mode.

The trouble in the San Francisco Bay Area and other metro centers the high speed highways that made commuting a breeze in the 1950s and 1960s aren’t so speedy anymore and overcrowded with too many knowledge workers during the morning and evening commutes. Building more highway lanes only induces more commute trips. Autonomous vehicles can’t solve the congestion because there will always be a limited amount of pavement over which they can travel. Mass transit isn’t the answer either given the differing schedule and location circumstances of knowledge workers and limited practical range that has served as a perpetual disincentive.

Of course, there is nothing that beats the natural inclination of humans to socialize and exchange ideas that drive the information economy co-located, face to face. The question is whether doing that every work day remains practical in congested and expensive metro areas given the personal time and economic costs extracted by daily vehicular commute trips. These trips are lengthened by housing market dynamics. Affordable homes are often located at the periphery of metro areas.

Information and communications technology provides the best alternative means to perform knowledge work. And yes, there still needs to be old style in person social interaction. But that can be obtained at training sessions, symposia and social gatherings. Commuting should be confined to getting to and from these events and not daily to a centralized, commute in office.

New generation of policymakers, planners needed to solve metro area traffic congestion

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Liccardo, who also sits on the commission board, said reducing traffic congestion in the South Bay will require cities to add more housing units instead of simply focusing on job growth, and it might require regional incentives and penalties on cities.“We need to get people living closer to where they work,” Liccardo said.

Source: Highways to hell: Bay Area’s worst commutes ranked by MTC – SFChronicle.com

True for those who must be on site for their work. Not true for most knowledge workers who thanks to today’s information and communications technology — much of it innovated in the Bay Area. A new generation of policymakers and planners is needed that recognizes the potential of ICT to reduce the need for daily commute trips that substantially contribute to the enormous transportation demand that’s choking the Bay Area and other metros.

Externalizing the cost of the daily commute

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Just a day after a United Nations panel called for urgent action on climate change, the Nobel Memorial Prize in Economic Sciences was awarded Monday to one American researcher for his work on the economics of a warming planet and to another whose study of innovation raises hopes that people can do something about it.The Royal Swedish Academy of Sciences awarded the $1-million prize Monday to William Nordhaus of Yale University and Paul Romer of New York University. Nordhaus, 77, who has been called “the father of climate change economics,” developed models that suggest how governments can fight global warming. He has endorsed a universal tax on carbon, which would require polluters to pay for the costs that their emissions impose on society.

Source: Nobel in economics goes to two Americans for studying climate change and sustainable growth – Los Angeles Times

Or as economists term it, externalizing the costs. In the Industrial Age that brought the centralization of workplaces, the environmental as well as personal costs of daily commuting were externalized onto society and workers, respectively.

Now that Information and Communications Technology (ICT) allows knowledge workers at least to work where they live, acceptance of those costs is likely to meet with increased resistance. Especially if high carbon taxes are adopted and commuters face rising fuel and other transportation costs. And for good reason. The externalization and bearing of those costs no longer makes sense.

ICT to reduce commute trips and associated vehicle emissions takes on greater urgency as U.N. report calls for “aggressive action” to cool global climate

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Not long after the first Earth Day in April 1970, a Los Angeles aerospace engineer as engineers are wont to do saw a problem and came up with a solution to fix it. The problem Jack Nilles saw in his daily drive to the office was bumper to bumper traffic and bad air quality. His solution: substituting telecommunications for commute induced transportation demand by establishing satellite offices in “bedroom communities” where people lived to avoid the trip to centralized commuter offices. The environmental benefit of the solution Nilles proposed nearly five decades ago takes on increased urgency with the publication of a report issued today by the Intergovernmental Panel on Climate Change warning of rapidly accelerating global warming.

Absent aggressive action, many effects once expected only several decades in the future will arrive by 2040, and at the lower temperature, the report shows. “It’s telling us we need to reverse emissions trends and turn the world economy on a dime,” said Myles Allen, an Oxford University climate scientist and an author of the report.

To prevent 2.7 degrees of warming, the report said, greenhouse pollution must be reduced by 45 percent from 2010 levels by 2030, and 100 percent by 2050.

Turning the global economy on a dime is challenging to say the least. Cutting motor vehicle emissions associated with commuting is one measure that could be implemented relatively quickly, especially considering today’s information and communications technology is far more advanced than when Nilles first came up with his idea in the early 1970s, thanks to the proliferation of Internet protocol-based telecommunications.

Advanced telecommunications infrastructure redraws socioeconomy

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Virtually everything has changed in the internet age. There were times when people flocked to cities for work. Lured by the opportunity for prosperity, people moved to major cities, driving massive population growth. During the Industrial Revolution, people moved to places such as Detroit to work on the assembly lines of automotive manufacturers, and in the tech boom, professionals flocked to Austin, Boston and Silicon Valley. Now these metro areas are bursting at the seams. Though a major city can be attractive for professional, educational or social reasons, rural communities are equally attractive and full of opportunities – but only if they have the great equalizer: access to high-speed internet. The internet boom – the current era – introduced the idea of “knowledge workers.” Today, instead of moving to a city to pursue a specific field of work, knowledge workers can work from anywhere in the country for major companies. Instead of moving to San Jose to work at a technology company headquarters, a knowledge worker can deliver that same work, remotely, from a town in the Sierras or the middle of Wisconsin. With high-speed internet access, small towns have the opportunity to offer “big city jobs.”

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The social case that enables transformation from labor to knowledge work is arguably greater in magnitude. The combination of new levels of  consumption and productivity changes the lives of individuals, families and entire communities. This combined opportunity has true potential for industrial diversification and economic growth that also improves the quality of life for people who use the network to not only consume but also to deliver their work.

Click to access BBC_Aug18_ProsperityBBAccess.pdf

The commute conundrum and the California fuel tax increase

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Getting knowledge workers off congested freeways by substituting the use of information and communications technology (ICT) for commuting was first proposed by visionary Jack Nilles in the early 1970s. Decades later, the idea only has grown only better. Commuting sucked then and sucks even more today with more commuters. A half century of experience shows adding more lanes to highways to make commute traffic flow more easily doesn’t help in the long run since the promise of smoother commutes makes commuting more palatable. Until yet more cars fill those new lanes and it no longer is.

In California – home to some of the longest and worst commutes in the nation and where Nilles came up with his brilliant idea – housing and transportation economics and tax policy are complicating the picture. At the threshold of the third decade of the 21st century, ICT and the development of the Internet since Nilles’s eureka moment has effectively obsoleted daily commuting for knowledge workers. But it hasn’t for those who don’t work in knowledge industries such as retail, food service, personal services, construction, manufacturing, transportation, warehousing and agriculture. They are paid only if they physically show up at their workplaces. These workers typically earn less than knowledge workers and are more likely to drive alone to work than use public transit or other forms of transportation. ICT can certainly lessen their personal commuting burden by getting knowledge workers off the highways during commute hours. Fewer commuting knowledge workers means fewer cars and easier and shorter commute trips. But fewer knowledge workers commuting translates to less fuel tax revenue, shifting the tax burden to those who must still commute to a distant workplace. Mitch Turck elaborates in a Forbes column:

Taking a significant chunk of commuters off the road and into their home offices would create a tipping point in remaining drivers’ financial obligations — a regressive and unsustainable “commuter penalty” that would undoubtedly have to be reassessed as a road maintenance tax for all residents. Considering the U.S. is currently using roads more than ever, but hasn’t increased the gas tax in a quarter-century, one can only wish the best of luck to any politician tasked with such an overhaul.

It is this cohort from which proponents of a California ballot measure this November proposing to repeal a recently imposed fuel tax and vehicle registration fee increase to pay for road maintenance and mass transit hope to draw support according to the San Francisco Chronicle:

Polling by Prop. 6 consultants shows that the measure appeals to voters in suburbs and rural areas, especially the Inland Empire, where some residents drive upward of 100 miles a day to get to their jobs. “These are places where people have long drives, and they’re the ones who will be most angry about these taxes,” said campaign consultant David Gilliard.

“This tax affects everybody, but it hits the working poor the hardest,” talk show host Carl DeMaio, chairman of the repeal campaign, told the newspaper:

“We’re going to win,” he told The Chronicle, insisting that his side has the more compelling argument. Supporters of the repeal say the 12 cents-per-gallon gas excise tax and increased vehicle registration fees passed last year by the Legislature and signed by Brown create hardships for working-class families.

Those working-class families have been pushed to the edges of high cost metro areas like the San Francisco Bay Area by housing market economics that make it more affordable there than in the centers and inner suburbs where they work. Those same economics have driven more highly paid knowledge workers farther from their commute-in offices in search of housing that comports with their incomes. Among them, those forced to commute with journeys approaching and exceeding one hour are likely to support the repeal effort, since they are most likely to support anything that will reduce their significant personal commute burden in the short term over any future road improvements.

ICT poised to revolutionize knowledge work as profoundly as the automobile and freeways did in the 1950s.

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Gov, like an increasing number of Californians, has an extreme commute to her job. She works in communications at a non-profit organization about 30 miles away, up the notorious 405 to Santa Monica. On good days it takes an hour and a half each way, on the worst days it’s two and a half hours each way.“It’s literally like a part-time job,” she said. Gov’s boyfriend has a similarly long commute into Los Angeles. They wish they could live closer in, but homes closer to their jobs were way out of their price range. To afford to buy here a lot more people are living like Jenny Gov – spending more of their day in ever worsening traffic, leaving little time to spend with family and neighbors, coaching little league or exploring the wonders of California.

Brian Taylor, an urban planning professor who directs the Institute of Transportation Studies at the University of California, Los Angeles said the housing crisis has exacerbated the dilemma in recent years, as new housing construction has lagged in parts of the state where well-paid employment in our more knowledge-based economy has multiplied.

Source: High Home Prices And Congestion Shrink The California Dream – capradio.org

Image result for los angeles traffic congestionChances are Ms. Gov is a knowledge worker and perhaps her boyfriend is as well. When Los Angeles freeways first opened in the 1950s, it was possible to get anywhere in the basin in about 20 minutes. Now they are so clogged daily commuting has become unbearable. It’s no longer as feasible to live in one community and work in another as it was in the golden age of the California freeway, the L.A. car culture and cheap fuel. Nor does it any longer make sense to spend hours commuting to use a computer in a centralized commute-in office.

Now on the threshold to the 2020s and beyond, a shift as profound as how the automobile and the freeway defined daily work life is at hand. It’s Internet-fueled information and communications technology (ICT) that makes it possible to do knowledge work in the communities where knowledge workers live. That gets them off the freeways on work days and would likely make a sizable contribution to improving the region’s notoriously poor air quality. Not to mention the quality of life of lots of Californians who as this story reports find the California dream elusive as they spend much of their lives engaged in long commutes.

CalEPA growing, must cut cubicles for regulators | The Sacramento Bee

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California can’t fit all of its environmental regulators in its 25-story Environmental Protection Agency headquarters, and it doesn’t want to shell out tens of millions of dollars to find them new digs, either.Gov. Jerry Brown’s administration found a solution that will sound familiar to any longtime traveler squeezing his knees into tight airplane seats: His agency wants to slash the size of standard cubicles in the EPA headquarters.The administration is asking lawmakers to set aside $23 million in next year’s budget to gradually reconfigure the headquarters so it can fit another 1,100 workers in downtown Sacramento. The headquarters today has 2,800 cubicles.


Source: CalEPA growing, must cut cubicles for regulators | The Sacramento Bee

There’s another way of dealing with this problem: Having staff work outside of the centralized, commute-in office in home offices and neighborhood co-working spaces. Despite state policy dating back to the late 1980s, the state continues to operate as if it were 1975 and there was no Internet or today’s advanced information and communications technologies, requiring staff to report daily to cubicle farms.

One might think the frugal Brown administration would be eager to avoid the cost of “officing” all those state workers. Not to mention the transportation demand they create and associated carbon emissions the Brown administration wants to reduce.